Managing Up and Down And Making Youself Invaluable

Managing Up and Down

And Making Yourself Invaluable

Manage Your Boss

Manage Your Boss means the process of consciously working with your superior to obtain the best possible results for you, your boss, and your company.

Questions?

What kind of relationship do you want to have with your boss?

I want the kind of relationship that develops much trust with my boss.

What do you see as the role of your supervisor?

The role of my supervisor is to inform, train, instruct and inspire.

What has been the most positive experience you have had with a supervisor? The most negative?

The most positive experience I have had with a supervisor came when I was caught doing something right.

The most negative experience I have had with a supervisor came when I was caught doing something wrong.

Manager’s Motivation

Managers complete their task through the employees that work with and for them.

These are some of the tasks that are performed:

Complete the task on time.

Maximize employee productivity.

Motivate and encourage employees

Reduce cost

Managers Advance their own careers.

Decision Making Process

Identify Problem          Inform your manager!!

Develop Alternative Solutions       Inform your Boss!!

Choose Best Alternative      Inform your Supervisor!!

Implement the solution                   Inform your Boss!!

Test the solution                    Inform your Boss!!

The 5 levels of Trust

Trust is the measure of one’s personal commitment to identifying the problem, understanding the problem, developing solutions, creating alternative solutions, implementing the solutions and testing the solutions with an attitude that this will succeed.

Ability to Contribution defines one’s level of trust.

The lowest level of trust thru to the highest level of trust:

5. The Slug                                                                            No Trust

The boss will perform these functions:                     The Slug, employee

Find the problems,                                                      will: implement the

Develop alternatives                                                   Solution

Decide on solutions

Gives assignments to employees

4. The Reporter                                                           Low level of trust

The Boss will:                                                               The Reporter will:

Coaches Employee:                                                   Identify the problem

Tells the boss of the

Problem

Develop alternatives

Decide from the various solutions

Gives assignment to the employee                                    Employee 

Implements the solution

3. The Cautious worker                                                        Moderate level of trust

The Boss will:                                                               The Cautious

                                                                                      Employee will:

                                                                                      Identify the problem

                                                                                      Present the problem

                                                                                      With various solutions

The Boss decides on solution

Based employee data

Delegates the assignment                                         Implements the

                                                                                      Solution

4. The Conscientious worker                                               High level of trust

The Boss will:                                                               The Conscientious

                                                                                      Employee will become

                                                                                      More responsible:

                                                                                      Identify the problem

                                                                                      Develop alternatives

                                                                                      Choose Best solution

                                                                                      Inform your boss of the

                                                                                      Solution proposal

Reviews solution proposal

With employee

                                                                                      Implements solution

5. The Independent worker                                        very high level of trust

The Boss will delegate                                                         The  independent

                                                                                      Identify the problem

                                                                                      Develop alternatives

                                                                                      Choose Best solution

                                                                                      Inform your boss of the

                                                                                      Solution proposal

Reviews solution with                                                 Implements solution   

Independent  employee                                              maybe tell the boss

After the implementation                                            later.

The 5 levels of Trust

1.   The Independent Employee

2.   The Conscientious Employee

3.   The Cautious Employee

4.   The Reporter

5.   The Slug