The Surprising Science of Motivation
By Daniel Pink
Management of yesterday does work if you want compliance. The management of compliance is very structured and narrow minded. One must follow a strict set of rules and perform the tasks as instructed. No room is left for innovation or creativity. Managers typically have a set time and place that work must be completed. Conventional companies like McDonalds, Church’s’ fried chicken, factory workers and Office Depot are able to sustain this type of systematic management protocol.
The Motivation of employees is enhanced when the task has a straight forward clear answer. Which simply means no creativity is involved in the process of solving the problem; only left brain activity is used. Rewards are most effective with these situations. Rewards are good for situations where the task has clear rules and only one defined answer.
The Motivation of employees is decreased with the giving of rewards when the task involves coming up with a solution that is not straight forward and has no one right answer. Right brain, conceptual, cognitive activity thrives when employees are empowered with autonym, freedom to work their own schedules, such as Result Only Work Environment (ROWE).
Isaac Hepburn
Man 204-0 PM
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